Purchase Procedure

Users may place orders either as guests or by creating an user account. Account registration requires, at minimum:

· Tax Identification Number (NIF / VAT number)

· Company name

· Email address

· Telephone (for delivery purposes)

· Password

Users undertake that all information provided is accurate, complete and truthful. Registration is free of charge and may be cancelled at any time.

To place an order, the User must select products and add them to the shopping cart. Before payment, the Website will display an order summary including product prices (VAT included), shipping costs and any applicable discounts.

Orders are processed once payment has been confirmed or validated. Available payment methods include:

· Credit or debit card

· Bizum

· Bank transfer

Payment data is processed using industry-standard security measures. GRUPO SCAL does not store users’ banking or card information.

Upon completion of the order, the User will receive an email confirmation with full order details. Any errors must be reported immediately via info@scalhoreca.com or by telephone at +34 986 95 89 24.

If a product becomes unavailable after order confirmation, GRUPO SCAL will contact the User to offer an equivalent product or issue a refund using the original payment method.

GRUPO SCAL reserves the right to cancel any order in the event of an obvious pricing, product description or typographical error. Any charges made will be promptly refunded.